Privacy Policy
Frequently asked questions
Here are some common questions about our company.
You can reach our customer support team by emailing flora.jewelz0102@gmail.com, calling +91-8904017631, or using the what's app chat on this mobile number. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We make every effort to display as accurately as possible the colors, designs, and details of our products. However, due to monitor differences, actual colors may vary slightly from what appears online.
All products are subject to availability. We reserve the right to limit the quantities of any products or discontinue any product at any time.
All prices on www.florajewelz.com are listed in INR (Indian Rupees). We reserve the right to change prices at any time without prior notice. Payment must be made at the time of purchase. We accept various secure payment methods, which will be listed during checkout.
We aim to process and ship orders as quickly as possible. Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances. Flora Jewelz is not responsible for delays caused by third-party courier services.
We currently do not accept returns unless the product is damaged or defective upon arrival. If you receive a faulty product, please contact us at florajewelz0102@gmail.com or What's app on +91-8904017631 within 3 days of delivery with unboxing video with a 360° view of the package and its contents upon delivery.